We at Austin's Diving Center Inc. do our best to ensure receipt of merchandise in a timely manner.
SHIPPING FEES:
Shipping fees are based on the dollar value of your order if it is being shipped within the Continental USA. For orders to Alaska, Hawaii and all international destinations, we will send you an email with the shipping charges and only charge you and ship once we recieve your approval.
GENERAL SHIPPING INFO:
We do our best to ship orders recieved by 1:00pm Eastern Time the same business day. Orders placed after 1:00pm will be shipped the following business day. We only charge your credit card for items that are shipping.
You will be notified of any back ordered or delayed items within one business day of your order when ever possible. However, on occasion product may be unavailable under circumstances beyond our control. In this instance you may be offered an item for exchange in the amount, less than the amount, or more than the amount of the original order, or you may be offered a refund for the unavailable of back-ordered item.
SHIPPING RATES: We usually ship UPS to most addresses in the continental USA. We will sometimes use US Mail Priority with delivery confirmation. Below are our shipping rates for shipments to the continental USA only. For all other locations including Hawaii, Alaska, FPO and APO addressed and any other location that is not considered an Axis of Evil country by our government and therefore we are not allowed to ship to, we will email you the shipping rate and await your approval before we ship your order.
Value of Order Shipping Rate
under $25.00 7.00
25.01-50.00 8.00
50.01-75.00 9.00
75.01-100.00 10.00
100.01-200.00 12.00
200.01-400.00 15.00
400.01-900.00 18.00
900.01 -up 25.00
WORLDWIDE SHIPPING:
Orders shipping to destinations other than the continental US will be offered several shipping options.
Fed-Ex International First - 1-2 Day delivery
Fed-Ex International Priority - 2-3 Day delivery
Fed-Ex International Economy - 7-10 Day delivery
UPS - 2-4 Day delivery
DHL - 2-4 day delivery
USPS Express - is most economical and offers a delivery tracking and generally takes up to 2 weeks for receipt of shipment.
*International shipping does not include brokerage and/or customs fees. Please check with the shipping company (Fed-Ex or USPS) to verify fees.
SHIPPING POLICIES:
Austin's Diving Center Inc. is not responsible for typographical errors which may occur on this website or on printed material.
Austin's Diving Center Inc reserves the right to discontinue any product at any time.
All prices are subject to change without notice.
All shipments are inspected and counted prior to leaving Austin's Diving Center Inc. All shortages on shipments must be reported within 48 hours after receipt.
Each shipment should be counted and inspected upon receipt of merchandise and any shortages or damages should be noted on the carrier's freight bill BEFORE it is signed as received.
Delivery to the carrier is the same as delivery to the purchaser, so all claims must be filed with the carrier immediately after receipt of merchandise.
If you have any questions concerning a policy please contact Austin's Diving Center Inc info@spearfishinggear.com . or call 305-665-0636.